Terms of Service
Terms of Service
This website is operated by KIM London. Throughout the site, the terms we, us and our refer to KIM London. By accessing our website or purchasing from us, you agree to these Terms.
Nothing in these Terms affects your statutory rights under the laws of the United Kingdom.
Online store terms
By using this site, you confirm that you are at least the age of majority in your country of residence. You agree not to use our products or services for any unlawful or unauthorised purpose.
Products, pricing and availability
We aim to keep product information, pricing and availability accurate. We may correct errors or update information where needed. If an error affects an order you have placed, we will contact you and issue a refund where applicable.
Delivery
We offer free UK shipping. Orders are usually processed within 1-3 business days and typical delivery is 7-12 business days after dispatch. Delivery times are estimates and may vary during peak periods or courier delays.
Returns
You may request a return within 30 days of receiving your order. Return details are explained in our Refund & Return Policy.
Payments and checkout
Payments are processed through secure Shopify checkout and supported payment providers. You agree to provide accurate billing and shipping details when placing an order.
Third-party tools and links
Our website may contain third-party links or tools. We are not responsible for external websites or services that we do not control.
User submissions
If you submit content such as reviews or comments, you are responsible for ensuring that your submission is lawful and does not infringe third-party rights.
Liability
Products and services are provided as available. Nothing in these Terms excludes liability where it would be unlawful to do so.
Changes to these Terms
We may update these Terms from time to time. Continued use of the site after updates means you accept the revised Terms.
Contact
For questions about these Terms, email info@kimlondon.uk.
Shopping reassurance
- Free UK shipping
- Typical delivery: 7-12 business days after dispatch
- 30-day returns
- Secure Shopify checkout
- Support: info@kimlondon.uk