Shipping Policy

Shipping Policy

At Kim London, we aim to deliver your order as smoothly and transparently as possible. Below you will find key information regarding processing, delivery, and shipping conditions.

Processing Time

All orders are processed within 1–3 business days.

Orders placed on weekends or public holidays may require additional processing time.

Delivery Time

Once dispatched, delivery typically takes 7–12 business days.

Please note that delivery times are estimates and may vary due to logistics, customs processing, or peak seasonal demand.

Shipping Costs

We offer free shipping on all orders, with no minimum purchase required.

There are no additional shipping charges at checkout.

Shipping & Fulfilment

To maintain fair pricing and consistent product quality, we work with an international fulfilment network.

Orders may be shipped from one of our global partner facilities and, in some cases, may arrive in separate packages depending on product availability and logistics flow.

Customs & Duties

In most cases, no additional charges are required upon delivery.

However, in rare cases, local authorities may apply customs or import charges, which are outside of our control.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email.

Please allow a few days for tracking updates to become active.

Important Information

  • Delivery timeframes are estimates and not guaranteed
  • Delays may occur due to factors outside our control (e.g. logistics, customs, peak periods)
  • Please ensure your shipping details are correct to avoid delivery issues

Need Help?

If you have any questions regarding your order or delivery, our support team is here to help:

📧 info@kimlondon.uk